Mobile Phone Faults And Symptoms.
Detailed below are some of the most common mobile phone faults and the symptoms of these faults. Click on a fault for a more detailed explanation:
Battery Faults
Mobile phone battery or charging faults will usually occur with the following symptoms:
- The battery will not charge.
- The back plate will not go back on because battery is swollen.
- The battery only stays charged for a short while.
Microphone Faults
Mobile phone microphone faults will usually occur with the following symptoms:
- The caller cannot hear you.
- Your voice is distorted to the caller.
- The caller can hear you on some occasions but not all the time.
Speaker / Sound Faults
Mobile phone speaker faults will usually occur with the following symptoms:
- You cannot hear ringtones and/or music.
- Ringtones and/or music is distorted or difficult to understand.
- Ringtones and/or music is too quiet.
Earpiece / Hearing Faults
Mobile phone earpiece faults will usually occur with the following symptoms:
- You cannot hear the caller.
- The callers voice is distorted or difficult to understand.
- The callers voice is too quiet.
Charging Faults
Mobile phone charging faults will usually occur with the following symptoms:
- You are unable to charge the phone.
- The phone charges for a short period of time only.
- The charger will not fit correctly into the charging block.
- The phone shows a full charge but the charge lasts only a short time.
Screen Faults
Mobile phone LCD faults will usually occur with the following symptoms:
- The LCD is showing no image/text at all.
- The LCD is white.
- The image/text on the LCD is upside down or inverted.
- The image/text on the LCD appears intermittently.
KeyPad Faults
Mobile phone KeyPad faults will usually occur with the following symptoms:
- You are unable to type any numbers/letters.
- You can type some numbers/letters, but not all.
- Typing one number/letter results in a different number/letter being displayed.
- Numbers/letters appear on-screen without the KeyPad being pressed.
- Numbers/letters get stuck resulting in the number/letter being repeated several times on-screen.
Water Damage
Mobile phone water damage faults will usually occur with the following symptoms:
- If your mobile phone has been exposed to water, remove the battery and DO NOT switch it on as this could cause irreversable damage to the phone.
- A water damaged phone does not have any specific symptoms because it could cause any of the effects listed on this page.
Software or Firmware Faults
Mobile phone software/firmware faults will usually occur with the following symptoms:
- The phone switches itself off intermittently.
- The phone halts/freezes.
- Certain phone menus/features are no longer accessible.
- The screen flickers on and off.
These are just some of the most common mobile phone faults. If your phone has developed a fault not described above you will need to seek specialist advice!